Office/Mail Clerk I
Job Description
Job Description:
Will the position be 100% remote? No, it will be 100% in the office.
Office address is 1075 Main Street, Suite 400, Waltham, MA 02451Are there any specific location requirements? Yes, see above.
Are there are time zone requirements? Yes, EST.
Position is in MA.
What are the must have requirements? General mail clerk tasks.
Printing, stuffing, posting envelopes.
Sorting through incoming mailWhat are the day to day responsibilities? Same as above.
Handle incoming and outgoing mail.
Handle outgoing member requests, ie provider listsIs there specific licensure is required in order to qualify for the role? NoWhat is the desired work hours (i.
e.
8am 5pm) Either 8:
30am-5pm or 8am to 4:
30pmMust have HS Diploma or GED.
This will require a laptop only.
no additional monitors.
Summary:
Perform a variety of clerical functions including data entry.
Ability to support team with flexibility and accuracy.
Essential Functions:
Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
Assist in maintaining files as needed Scan documents as requested Print documents as requested Mail and file all department documents with accuracy, efficiency and in a timely manner.
Includes folding, mailing, filing Keep printers and printer areas stocked Prepare mailings and packages, send out Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner State Plan / Department Specific Duties and Responsibilities Clerical Support one of the following teams o PIM o Assign work from incoming outlook boxes based upon defined assignments o Recovery o Data entry into department applications with accuracy, efficiency and in a timely manner.
o Medicare o Order new hire equipment, i.
e.
cell phones, computers, security access etc.
o Listen to sales records and capture pertinent information o Order department supplies as requested o Create help desk tickets and act as liaison for facilities department requests o Legal Affairs o Create binders as requested o Create help desk tickets o Answer department phones o Medical Affairs o Contacts members and providers regarding outreach materials as needed o Data entry into department applications with accuracy, efficiency and in a timely manner.
o Member Services o Compile and post departmental scorecards o Assist with basic reporting needs o Stock and maintain department supplies
Knowledge/Skills/Abilities:
Excellent verbal and written communication skills Ability to abide by Clients policies Maintain regular attendance based on agreed-upon schedule Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Demonstrated adaptability and flexibility to changes and response to new ideas and approaches Required Education:
High School Diploma or equivalent.
Required
Experience:
0-2 years of experience PC experience in a Windows environment.
Experience using Microsoft Word.
Filing experience preferred.
Experience with customer serviceComments for Suppliers:
This is high priority urgent need.
Recommended Skills Adaptability Communication Confidentiality Customer Service Data Entry Filing Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Will the position be 100% remote? No, it will be 100% in the office.
Office address is 1075 Main Street, Suite 400, Waltham, MA 02451Are there any specific location requirements? Yes, see above.
Are there are time zone requirements? Yes, EST.
Position is in MA.
What are the must have requirements? General mail clerk tasks.
Printing, stuffing, posting envelopes.
Sorting through incoming mailWhat are the day to day responsibilities? Same as above.
Handle incoming and outgoing mail.
Handle outgoing member requests, ie provider listsIs there specific licensure is required in order to qualify for the role? NoWhat is the desired work hours (i.
e.
8am 5pm) Either 8:
30am-5pm or 8am to 4:
30pmMust have HS Diploma or GED.
This will require a laptop only.
no additional monitors.
Summary:
Perform a variety of clerical functions including data entry.
Ability to support team with flexibility and accuracy.
Essential Functions:
Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
Assist in maintaining files as needed Scan documents as requested Print documents as requested Mail and file all department documents with accuracy, efficiency and in a timely manner.
Includes folding, mailing, filing Keep printers and printer areas stocked Prepare mailings and packages, send out Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner State Plan / Department Specific Duties and Responsibilities Clerical Support one of the following teams o PIM o Assign work from incoming outlook boxes based upon defined assignments o Recovery o Data entry into department applications with accuracy, efficiency and in a timely manner.
o Medicare o Order new hire equipment, i.
e.
cell phones, computers, security access etc.
o Listen to sales records and capture pertinent information o Order department supplies as requested o Create help desk tickets and act as liaison for facilities department requests o Legal Affairs o Create binders as requested o Create help desk tickets o Answer department phones o Medical Affairs o Contacts members and providers regarding outreach materials as needed o Data entry into department applications with accuracy, efficiency and in a timely manner.
o Member Services o Compile and post departmental scorecards o Assist with basic reporting needs o Stock and maintain department supplies
Knowledge/Skills/Abilities:
Excellent verbal and written communication skills Ability to abide by Clients policies Maintain regular attendance based on agreed-upon schedule Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Demonstrated adaptability and flexibility to changes and response to new ideas and approaches Required Education:
High School Diploma or equivalent.
Required
Experience:
0-2 years of experience PC experience in a Windows environment.
Experience using Microsoft Word.
Filing experience preferred.
Experience with customer serviceComments for Suppliers:
This is high priority urgent need.
Recommended Skills Adaptability Communication Confidentiality Customer Service Data Entry Filing Estimated Salary: $20 to $28 per hour based on qualifications.
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