Customer Service Professional - Receptionist 89206
Location Designation:
Hybrid When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness.
We want employees to feel proud about being part of a company that is committed to doing the right thing.
You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs.
New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
Customer Service Professional - Receptionist Hybrid work schedule:
work in office 4 days, work from home 1 day Primary Responsibilities Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Answering incoming calls and greeting customers and potential agent candidates Qualifications Associates, or Bachelor's degree preferred, or equivalent years of related experience The ideal candidate should have 2 or more years of customer service and administrative experience Verbal and written communication skills to interact clearly with customers, vendors, and other employees Organizational skills to keep accurate records and find important information quickly Patience and listening skills to respond appropriately and interact positively with customers Strong computer skills with proficiency in the Microsoft Office Suite Demonstrated ability to multitask effectively Assistance with ad hoc administrative functions to support the General Office Training & DevelopmentCustomer Service Representatives receive on-the-job training to learn about the insurance industry and product and policy provisions.
Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift InformationThis is a full-time position Monday through Friday.
Candidates should be flexible to work any 7.
5-hour shift between 8:
00 AM - 5:
00 PM during the work week.
4/1 scheduleSalaryCompetitive full-time base salary, overtime eligibility plus target bonusBenefitsPaid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment ProgramCareer OpportunitiesNew York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
#LI-JR1#LI-HYBRIDSalary range:
$45,000-$50,000 Overtime eligible:
Nonexempt Discretionary bonus eligible:
Yes Sales bonus eligible:
No Click here to learn more about our benefits.
Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
Please note:
This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.
We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life.
To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.
NewYorkLife.
com.
Job Requisition ID:
89206 Recommended Skills Active Listening Administration Communication Coordinating Customer Service File Manager Estimated Salary: $20 to $28 per hour based on qualifications.
Hybrid When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness.
We want employees to feel proud about being part of a company that is committed to doing the right thing.
You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs.
New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
Customer Service Professional - Receptionist Hybrid work schedule:
work in office 4 days, work from home 1 day Primary Responsibilities Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Answering incoming calls and greeting customers and potential agent candidates Qualifications Associates, or Bachelor's degree preferred, or equivalent years of related experience The ideal candidate should have 2 or more years of customer service and administrative experience Verbal and written communication skills to interact clearly with customers, vendors, and other employees Organizational skills to keep accurate records and find important information quickly Patience and listening skills to respond appropriately and interact positively with customers Strong computer skills with proficiency in the Microsoft Office Suite Demonstrated ability to multitask effectively Assistance with ad hoc administrative functions to support the General Office Training & DevelopmentCustomer Service Representatives receive on-the-job training to learn about the insurance industry and product and policy provisions.
Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift InformationThis is a full-time position Monday through Friday.
Candidates should be flexible to work any 7.
5-hour shift between 8:
00 AM - 5:
00 PM during the work week.
4/1 scheduleSalaryCompetitive full-time base salary, overtime eligibility plus target bonusBenefitsPaid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment ProgramCareer OpportunitiesNew York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
#LI-JR1#LI-HYBRIDSalary range:
$45,000-$50,000 Overtime eligible:
Nonexempt Discretionary bonus eligible:
Yes Sales bonus eligible:
No Click here to learn more about our benefits.
Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
Please note:
This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.
We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life.
To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.
NewYorkLife.
com.
Job Requisition ID:
89206 Recommended Skills Active Listening Administration Communication Coordinating Customer Service File Manager Estimated Salary: $20 to $28 per hour based on qualifications.
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