Customer Service Professional - Receptionist 89206
Inclusively Inclusively Waltham, MA Waltham, MA Full-time Full-time $45,000 - $50,000 a year $45,000 - $50,000 a year Inclusively is partnering with a life insurance company to hire a Customer Service Professional - Receptionist 89206.
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers.
This includes all disabilities under the ADA, including mental health conditions (e.
g.
anxiety, depression, PTSD), chronic illnesses (e.
g.
diabetes, Long COVID), and neurodivergence (e.
g.
autism, ADHD).
Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.
Customer Service Professional - Receptionist Hybrid work schedule:
work in office 4 days, work from home 1 day Primary Responsibilities Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Answering incoming calls and greeting customers and potential agent candidates Qualifications Associates, or Bachelor's degree preferred, or equivalent years of related experience The ideal candidate should have 2 or more years of customer service and administrative experience Verbal and written communication skills to interact clearly with customers, vendors, and other employees Organizational skills to keep accurate records and find important information quickly Patience and listening skills to respond appropriately and interact positively with customers Strong computer skills with proficiency in the Microsoft Office Suite Demonstrated ability to multitask effectively Assistance with ad hoc administrative functions to support the General Office Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry and product and policy provisions.
Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information This is a full-time position Monday through Friday.
Candidates should be flexible to work any 7.
5-hour shift between 8:
00 AM - 5:
00 PM during the work week.
4/1 schedule Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities Offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Salary range:
$45,000-$50,000 Overtime eligible:
Nonexempt Discretionary bonus eligible:
Yes Sales bonus eligible:
No Please note:
This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Job Type:
Full-time Pay:
$45,000.
00 - $50,000.
00 per year
Benefits:
401(k) matching Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers.
This includes all disabilities under the ADA, including mental health conditions (e.
g.
anxiety, depression, PTSD), chronic illnesses (e.
g.
diabetes, Long COVID), and neurodivergence (e.
g.
autism, ADHD).
Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.
Customer Service Professional - Receptionist Hybrid work schedule:
work in office 4 days, work from home 1 day Primary Responsibilities Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Answering incoming calls and greeting customers and potential agent candidates Qualifications Associates, or Bachelor's degree preferred, or equivalent years of related experience The ideal candidate should have 2 or more years of customer service and administrative experience Verbal and written communication skills to interact clearly with customers, vendors, and other employees Organizational skills to keep accurate records and find important information quickly Patience and listening skills to respond appropriately and interact positively with customers Strong computer skills with proficiency in the Microsoft Office Suite Demonstrated ability to multitask effectively Assistance with ad hoc administrative functions to support the General Office Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry and product and policy provisions.
Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information This is a full-time position Monday through Friday.
Candidates should be flexible to work any 7.
5-hour shift between 8:
00 AM - 5:
00 PM during the work week.
4/1 schedule Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities Offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Salary range:
$45,000-$50,000 Overtime eligible:
Nonexempt Discretionary bonus eligible:
Yes Sales bonus eligible:
No Please note:
This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Job Type:
Full-time Pay:
$45,000.
00 - $50,000.
00 per year
Benefits:
401(k) matching Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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