Administrative Review Manager
Waltham, MA Waltham, MA Full-time Full-time $70,000 - $107,000 a year $70,000 - $107,000 a year 10 days ago 10 days ago 10 days ago Are you eager to make a meaningful impact on the lives of individuals with intellectual and developmental disabilities? The Department of Developmental Services (DDS) seeks a dedicated and responsible Regional Administrative Review Manager to join our dynamic team.
In this crucial role, you will oversee, support, and engage in the investigative process of abuse, neglect, and mistreatment allegations concerning DDS service recipients.
If you're driven by the desire to make a real difference in this field, we invite you to apply for the Regional Administrative Review Manager position at DDS.
Together, let's create an inclusive and supportive community for those who need it most.
Join our dedicated team today and be a part of something truly rewarding! Responsibilities Perform administrative reviews to ensure compliance and adherence to established protocols.
Produce comprehensive action plans for investigations.
Monitor the CRT process conducted by DDS field staff, ensuring completion within specified timelines and maintaining high-quality standards.
Facilitate regular meetings with Program Monitors and other stakeholders to foster collaboration and effective problem-solving.
Assess trends and patterns emerging from monitoring activities, reporting findings to the Regional Director for process improvement.
Monitor the Incident Management system in the Home and Community Service Information System (HCSIS) for accurate and timely data entry.
Act as a liaison between the Area Office, DDS Investigations Unit, and Disabled Persons Protection Commission (DPPC) investigations unit, ensuring efficient communication and coordination.
Complete the request for reconsideration of administrative reviews in collaboration with DDS Senior Investigator.
Serve as a valuable resource for DDS area offices and staff, providing necessary training and support.
Contribute to the Regional Mortality Review Committee, engaging in critical discussions to improve services and outcomes.
Requirements Minimum of four (4) years of human services experience.
The following substitutions may apply:
Bachelors degree = 2 years of experience (Human Services degree preferred) Graduate degree = 3 years of experience Proven highly effective organizational skills.
Strong conflict resolution, ensuring effective resolution of challenges and fostering positive working relationships.
Excellent verbal and written communication skills.
Proficiency with data management and Microsoft Excel.
About DDS At DDS, our Area, and Regional Offices handle investigations of abuse, mistreatment, and neglect of individuals with intellectual disabilities.
With 5,000 cases processed annually, we conduct 1,400 formal investigations that uphold our commitment to justice and accountability.
Our passionate team, including Program Monitors and ABI Risk Managers, diligently develops action plans based on findings while field staff meticulously reviews approximately 1,400 complaints.
Our thorough evaluation of 1,300 dismissal cases ensures no stone is left unturned when serving our community.
Job Type:
Full-time Pay:
$70,000.
00 - $107,000.
00 per year
Benefits:
Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Waltham, MA 02451:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Waltham, MA 02451.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this crucial role, you will oversee, support, and engage in the investigative process of abuse, neglect, and mistreatment allegations concerning DDS service recipients.
If you're driven by the desire to make a real difference in this field, we invite you to apply for the Regional Administrative Review Manager position at DDS.
Together, let's create an inclusive and supportive community for those who need it most.
Join our dedicated team today and be a part of something truly rewarding! Responsibilities Perform administrative reviews to ensure compliance and adherence to established protocols.
Produce comprehensive action plans for investigations.
Monitor the CRT process conducted by DDS field staff, ensuring completion within specified timelines and maintaining high-quality standards.
Facilitate regular meetings with Program Monitors and other stakeholders to foster collaboration and effective problem-solving.
Assess trends and patterns emerging from monitoring activities, reporting findings to the Regional Director for process improvement.
Monitor the Incident Management system in the Home and Community Service Information System (HCSIS) for accurate and timely data entry.
Act as a liaison between the Area Office, DDS Investigations Unit, and Disabled Persons Protection Commission (DPPC) investigations unit, ensuring efficient communication and coordination.
Complete the request for reconsideration of administrative reviews in collaboration with DDS Senior Investigator.
Serve as a valuable resource for DDS area offices and staff, providing necessary training and support.
Contribute to the Regional Mortality Review Committee, engaging in critical discussions to improve services and outcomes.
Requirements Minimum of four (4) years of human services experience.
The following substitutions may apply:
Bachelors degree = 2 years of experience (Human Services degree preferred) Graduate degree = 3 years of experience Proven highly effective organizational skills.
Strong conflict resolution, ensuring effective resolution of challenges and fostering positive working relationships.
Excellent verbal and written communication skills.
Proficiency with data management and Microsoft Excel.
About DDS At DDS, our Area, and Regional Offices handle investigations of abuse, mistreatment, and neglect of individuals with intellectual disabilities.
With 5,000 cases processed annually, we conduct 1,400 formal investigations that uphold our commitment to justice and accountability.
Our passionate team, including Program Monitors and ABI Risk Managers, diligently develops action plans based on findings while field staff meticulously reviews approximately 1,400 complaints.
Our thorough evaluation of 1,300 dismissal cases ensures no stone is left unturned when serving our community.
Job Type:
Full-time Pay:
$70,000.
00 - $107,000.
00 per year
Benefits:
Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Waltham, MA 02451:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Waltham, MA 02451.
Estimated Salary: $20 to $28 per hour based on qualifications.
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