Recovery Support Specialist Customer Service & Call Center - Waltham, MA at Geebo

Recovery Support Specialist

Evoke at Waltham Evoke at Waltham Waltham, MA Waltham, MA Full-time Full-time Estimated:
$40.
4K - $51.
2K a year Estimated:
$40.
4K - $51.
2K a year Position:
Recovery Support Specialist Department:
Community Housing Position Classification:
Non-Exempt Reports to:
Recovery Support Specialist Manager Position Overview:
Participates in the delivery of individual client care.
Competencies:
Customer Service:
Demonstrates concern for meeting internal and external customers? needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Problem Solving:
Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
Communication Proficiency:
Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
Flexibility:
Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
Adjusts rapidly to new situations warranting attention and resolution.
Time Management:
Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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