Clinical Implementation Consultant

Company Name:
PatientKeeper, Inc.
PatientKeeper, a leading provider of healthcare applications for physicians, is searching for a Clinical Implementation Consultant to join our Services team. Our Clinical Implementation Consultants lead the delivery of our clinical solution that allows our clients to enhance their operational efficiency, quality of care and level of clinical practice. They assume a variety of roles, including application configuration, workflow and information analysis, and training in the course of implementing and deploying the PatientKeeper clinical product.
Responsibilities:
Investigate, track and resolve client issues with a strong focus on troubleshooting
Actively manage current issues and enhancements lists, partnering with customers to ensure needs are met
Partner with customers to balance customer needs with our organization's goals
Conduct systems planning; system and application configuration and system validation
Manage client expectations around application functions
Assist clients in defining workflows and system design
Train clients on software applications (admin and end user) ensuring full knowledge transfer

Required Skills
Excellent business process analysis skills are required
Excellent interpersonal and written communication skills
Strong motivation & team orientation
A desire to learn new skills & technologies
Microsoft Office applications knowledge
Ability to meet travel requirements of 10%
Ability to work on multiple ongoing projects
Superior analytical and problem solving skills
Highly organized with attention to detail, execution and follow-through
Knowledge of health care industry required
Required Experience:
Bachelors Degree along with a minimum of 3 years of related professional experience
Experience implementing clinically oriented software solutions
Experience with Healthcare IT systems
Clinical background/experience is a plus
Knowledge of clinical workflows is required
Experience implementing CPOE systems is required
Experience working with physicians preferred
Project methodology and/or software lifecycle experience ideal
For more information about us visit http://www.patientkeeper.com/about-us/careers.html.


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