Implementation Analyst
The Employer Implementation Analyst works to bring on board new business in a matter that ensures excellent service delivery, drives maximum account growth.
The Employer Implementation Analyst works with small employers and in some cases mid-market employer groups.
The Employer Implementation Analyst's focus is ensuring employers all information is accurately and timely input.
This is a 3
month contract engagement with an opportunity to go perm.
There also might be an opportunity to work remotely.
MAJOR
Responsibilities:
Identifying gaps in existing processes and working with leadership to build out processes, make recommendations and execute process improvement.
Gathers and documents desired output from employer and their representatives.
Configures employer and settings selected in required platforms.
Develops and continuously iterating best practices, provides suggestions and documentation for collateral and feedback.
Educates employer contacts on services and products being administered.
Captures all employer information and inputs into systems with a high degree of accuracy.
KNOWLEDGE AND SKILLS:
Highly organized and process-oriented.
Excellent at managing client relationships, resolving problems and upselling Excellent Oral and Written Communication Skills.
Excellent presentation skills Can adapt to new information and change approach to achieve objectives as needed.
Is able to drive consensus amongst clients and peers across functional areas.
Ability to work collaboratively as part of a team, yet also work independently on complex implementations.
Ability multi-task and thrive in a fast paced, high pressure environment Passionate about quality and continuous improvement, with an emphasis on creating solutions.
Experience with six sigma is a plus.
Proficient in Microsoft Excel, Outlook, Project, Word, Visio and PowerPoint EDUCATION AND
Experience:
Bachelor's Degree or experience otherwise equivalent to a bachelor's degree.
Experience working with employer groups is preferred Experience in health insurance or consumer directed products such as HRAs, HSAs, FSAs, etc.
whether at an agency, TPA, health plan or financial intuition is preferred .
Estimated Salary: $20 to $28 per hour based on qualifications.
The Employer Implementation Analyst works with small employers and in some cases mid-market employer groups.
The Employer Implementation Analyst's focus is ensuring employers all information is accurately and timely input.
This is a 3
month contract engagement with an opportunity to go perm.
There also might be an opportunity to work remotely.
MAJOR
Responsibilities:
Identifying gaps in existing processes and working with leadership to build out processes, make recommendations and execute process improvement.
Gathers and documents desired output from employer and their representatives.
Configures employer and settings selected in required platforms.
Develops and continuously iterating best practices, provides suggestions and documentation for collateral and feedback.
Educates employer contacts on services and products being administered.
Captures all employer information and inputs into systems with a high degree of accuracy.
KNOWLEDGE AND SKILLS:
Highly organized and process-oriented.
Excellent at managing client relationships, resolving problems and upselling Excellent Oral and Written Communication Skills.
Excellent presentation skills Can adapt to new information and change approach to achieve objectives as needed.
Is able to drive consensus amongst clients and peers across functional areas.
Ability to work collaboratively as part of a team, yet also work independently on complex implementations.
Ability multi-task and thrive in a fast paced, high pressure environment Passionate about quality and continuous improvement, with an emphasis on creating solutions.
Experience with six sigma is a plus.
Proficient in Microsoft Excel, Outlook, Project, Word, Visio and PowerPoint EDUCATION AND
Experience:
Bachelor's Degree or experience otherwise equivalent to a bachelor's degree.
Experience working with employer groups is preferred Experience in health insurance or consumer directed products such as HRAs, HSAs, FSAs, etc.
whether at an agency, TPA, health plan or financial intuition is preferred .
Estimated Salary: $20 to $28 per hour based on qualifications.
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